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 Account Basics:

Username and Passwords:

These are stated in the welcoming email. They are needed to authenticate everything from FTP, to Email access, C-Panel, and MS FrontPage if you're using it. In short, use this Username and Password for any access you're attempting to your account.

Accessing your account via its URL or associated temporary url:

If you've just signed up to AceHostNet, chances are you've begun the process of a domain transfer to our servers. In all likelihood, it will take anywhere from 48 to 72 hours for all worldwide DNS records to reflect your domain name as pointing to our servers. While everything in our welcoming email refers to the domain you signed up, we recommended you use the accompanying temporary url until you can verify your domain is actually answering to your new account on the AceHostNet servers. 

Accessing your account via FTP:

To access FTP, you can use your domain name as the FTP host, or the FTP host that was sent to you in your welcoming email. If you have additional questions regarding the ins and outs of FTP, please see our FTP support section, which covers it in broad detail.

Accessing C-panel:

To access your C-Panel account manager, you can login into it with:

http://www.mydomain.com:2082/    (For name based accounts)
 

or the url that was sent to you in the welcome email. Again, if your domain name is not pointing to our servers yet, calling it with the url from the email will enable access to your account.

Next:    Where to upload your files:

 


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